Service Status

 All Enterprise Systems are online and operational.

Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).

 All Enterprise Systems are online and operational.

Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).

 All Enterprise Systems are online and operational.

Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).

 All Enterprise Systems are online and operational.

Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).

 
We are experiencing technical difficulties with e-services at this time.

We will continue to troubleshoot the issue and update this page as soon as we have more information. Thank you for your patience at this time.

 The database subsystem replacement was successfully completed and all systems are back online and operational.

Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).

Planned outage of certain MnSCU enterprise system.  Select system-wide applications will be unavailable from approximately 6:00 p.m. on Friday, July 6, until approximately 6:00 p.m. on Sunday, July 8; however, the system will be brought up and notifications will be sent out as soon as we are finished.

Active Wait List offers due to expire during the outage will be extended until 5pm on Monday July 9^th.

10:00 PM Update: Conversion is progressing according to plan, next update will be Sunday morning.

7:45PM Update:  Campuses have been cleared to begin CAP server connection testing.  BRIO services are not available at this time.

6:00PM Update:  Functional and connectivity testing continue to progress.

4:25PM Update: Campuses please note - a message will be posted indicating all is clear to begin CAP server testing. Please hold off on testing until the message has been posted.

4:00PM Update:  Internal function testing to start at 4:00PM.  Campuses will begin testing CAP server connectivity to the newly merged and migrated database at 5:00PM.

2:00PM Update:  The window for campuses to test CAP servers connectivity to the newly merged and migrated database will be from 5-6pm this afternoon.

12:00PM Update:  Conversion is progressing according to plan.

10:00AM Update - Conversion is progressing according to plan.

8:00AM Update - Conversion is in progress.

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This service interruption is needed to replace an older data storage/server subsystem, which is going end of life, with a new database subsystem (Exadata from Oracle).  This new subsystem will help handle the growing data storage demands of our system, improve performance, and help to ensure smooth semester startups.

 Applications that will be affected include:

• ISRS
• eServices
• DARS
• u.select
• REPL
• Warehouse
• BRIO
• APPS
• www.mnscu.edu webpages
• Campus applications that touch ISRS

Locally-maintained campus applications will not be affected by the outage, unless they require access to ISRS.

 STUDENT IMPACT: During this time, students will not be able to submit applications, search for classes, register, or pay for classes.

 STAFF/FACULTY IMPACT: All student, faculty, and administrative applications will be affected, including student eServices (web registration, class schedule, web grades, web payment, student housing, etc.). BRIO Management Reports and Dashboards will be unavailable, and REPL data access and ad-hoc queries will not be possible.  System applications such as HR-SCUPPS, Finance, Accounting, Student Housing, Student Payroll, etc., will also not be available. 

We appreciate your understanding when this type of outage affects access to our systems. 

11/08 - 8:06AM - Systems are up and functioning normally.  REPL continues to function and is replicating.

Please report any issues to the MNSCU Helpdesk at 877-GO MNSCU (877-466-6728) or https://itsmnscu.custhelp.com.