All enterprise services are online and operational.
If you are experiencing issues, please submit a ticket at servicedesk.minnstate.edu, and enter your StarID and password. If you either cannot log in with your StarID, or do not have a StarID, please call for assistance 1-877-466-6728 [Mon-Thu 7:30am-10pm, Fri-Sat 7:30am-6pm, Sun 1:30-10pm].
This maintenance has been completed.
Network Maintenance: Sunday, May 7th,2017 from 5:00 AM-9:00 AM
The system office IT Services, in collaboration with MN.IT Services, has a scheduled network maintenance event this coming Sunday with the following details:
Description: This maintenance will migrate the internet connection from MNIT Services to the University of Minnesota’s GigaPop routers at the Centennial Office Building (COB) and 511 datacenters, which will allow Minnesota State to connect directly to the internet without having to go through MNIT Services infrastructure.
Impact: There will be several momentary interruptions to campus internet connectivity as traffic re-converges during the cutover. No impact to enterprise services is expected during the maintenance window.
Updates will be posted on status.mnscu.edu.
This maintenance was completed successfully at 6 AM.
The system office Enterprise Network Services with MNIT Services will be performing maintenance on the edge network switches at the EDC4 data center on Tuesday April 18th,2017 between 4:00 AM and 6:00 AM. During this maintenance window, there is potential for a brief interruption of enterprise services.
We apologize for any inconvenience this may cause.
Maintenance was completed at 7:30 a.m. and all systems are back online.
Due to maintenance being performed on access networks at both enterprise data centers, all enterprise services will be unavailable beginning at 4:30 am on Sunday, November 27, 2016. Services are expected to be fully restored by 9:00 a.m. This maintenance will have the following impact:
Students:
Staff/Faculty:
System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also be unavailable. NTP, mail relay, and DNS requests between and from outside each datacenter will be unavailable. This would be across both Students and Faculty/Staff.
System updates can be found at: http://status.mnscu.edu/.
All Enterprise Systems are online and operational.
Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).
Statewide internet system performance was degraded for many users for since Saturday, August 18, 2012. Users experienced slow response times and system errors.
System managers continue to troubleshoot the issue.
Enterprise access is available.
Please report any issues to the MNSCU Helpdesk at 877-GO MNSCU (877-466-6728) or https://itsmnscu.custhelp.com
Enterprise applications are available.
Please report any issues to the MNSCU Helpdesk at 877-GO MNSCU (877-466-6728) or https://itsmnscu.custhelp.com
Internet access issues have been resolved. Enterprise applications and Internet connectivity is available.
Please report any issues to the MNSCU Helpdesk at 877-GO MNSCU (877-466-6728) or https://itsmnscu.custhelp.com
The system wide internet outage is temporarily resolved. Internet service from most internet service providers to MnSCU, the State of Minnesota and the University fo Minnesota was restored at about 13:00. Internet service from several Minnesota based local and regional internet providers was restored at about 15:00.
The University or Minnesota is backing out the changes they made this morning. No more outages are expected.
We are experiencing wide spread Internet connectivity issues affecting many MnSCU campuse, ISRS, eServices, D2L and other enterprise applications. The problem has been escalated to the State or Minnesota and the University fo Minnesota.
An early morning configuration change by the University of Minnesota is being backed out.
Incident level: CRITICAL
2010-01-01 08:30: Routing issue affecting St Cloud campuses has been resolved.
2010-10-01 06:30: All resources at St Cloud State University and St Cloud Technical College are unavailable. Network staff from St Cloud State, OET and MnSCU are working on the problem.
MnSCU Internet connectivity failed for all colleges routed via UofM at approximately 15:45. A Procera bandwidth management device stopped allowing new network connections. The errant device was restarted at 16:35. Connectivity to and from the Internet appears to have returned to normal.
OET experienced a state wide network outage from 07:16 -> 07:30. The cause appears to be a misconfigured network device that caused a routing loop when brought back on line after a circuit failure. A significant portion of the state backbone was unavailable, including connection to some MnSCU campuses and connections to MnSCU data centers.
OET has taken the misconfigured equipment off line.
The University of Minnesota will be shutting down cooling systems at the West Bank Datacenter for repair of a cooling leak. This will affect all Enterprise Applications. As currently planned, the shutdown will begin at 4am and last no longer than 6pm. Applications affected include ISEEK, DARS, CAS, eFolio, Desire2Learn, ISRS, eServices, CEB, Resource 25, RARE, Media Streaming, APPS, Lyris Mailing Lists and other miscellaneous applications. Status updates will be via this web site and RSS feed.
On Sunday, February 1st from 4:00 AM to 6:00 AM the Internet connectivity will be upgraded. During this time there will be several short system wide Internet outages as circuits are moved to the new infrastructure. The January 25th maintenance has been deferred to February 1st.
RESOLVED. The source of the problem (a Denial of Service attack) was traced and has been resolved. ISRS, eServices and D2L systems were not affected, however, users at Metro schools experienced problems connecting to any website.
One of OET's core routers is causing routing and performance issues for parts of the metro area WAN. Most metro area colleges appear to be affected.
OET is looking at the problem.
