All enterprise services are online and operational.
If you are experiencing issues, please submit a ticket at servicedesk.minnstate.edu, and enter your StarID and password. If you either cannot log in with your StarID, or do not have a StarID, please call for assistance 1-877-466-6728 [Mon-Thu 7:30am-10pm, Fri-Sat 7:30am-6pm, Sun 1:30-10pm].
This was reported resolved at 12:40 PM.
There are currently service issues reported with several enterprise services including, but not limited to ISRS, D2L, and StarID. Staff are working to identify and resolve as quickly as possible. More information will be provided as it is known.
The scheduled maintenance was completed at 1:30 p.m. on Saturday, November 17, 2018.
ISRS and eServices will be unavailable for scheduled maintenance beginning at 6:00 p.m. on Friday, November 16. ISRS and eServices will be completely unavailable during this time - please plan your work schedules accordingly. All services are expected to be restored by Noon on Sunday, November 18.
D2L and other applications that pull information from ISRS will still be available, however, they will be not be interfacing with ISRS, which includes options to reset StarID password that requires verifying Social Security Number (SSN). StarID passwords can still be reset using "I know my email address" or if current StarID password is known, selecting "Sign in to Profile."
College Search is currently unavailable. Thank you for your patience while system administrators work to determine the root cause and restore the service.
The service was fully restored 1/25/2018 at 1:00 p.m.
Several system login issues have been reported since approximately 10:05 p.m. This includes, but is not limited to D2L, eServices, and starid.minnstate.edu.
System managers are working on the problem. Please try back again later.
Incident level: CRITICAL
SERVICES WERE FULLY RESTORED APPROXIMATELY 11:35 PM ON SUNDAY, 12/10/17.
This maintenance was completed successfully at 6 AM.
The system office Enterprise Network Services with MNIT Services will be performing maintenance on the edge network switches at the EDC4 data center on Tuesday April 18th,2017 between 4:00 AM and 6:00 AM. During this maintenance window, there is potential for a brief interruption of enterprise services.
We apologize for any inconvenience this may cause.
7:00p.m., Friday, 12/16/2016:
ISRS functionality, including eServices, eTimesheet, and REPL has been restored to normal operation. All production batch jobs are back to their normal scheduled times.
Thank you for your patience while this Severity 1, critical priority incident was resolved.
Previous messages posted at 7:30 a.m, Noon, and 3:00 p.m. on Friday, 12/16/2016: ISRS, including eServices and REPL, is currently unavailable. We are working to restore as quickly as possible. We appreciate your patience during this time, and will update this message when systems are restored.
Maintenance was completed at 7:30 a.m. and all systems are back online.
Due to maintenance being performed on access networks at both enterprise data centers, all enterprise services will be unavailable beginning at 4:30 am on Sunday, November 27, 2016. Services are expected to be fully restored by 9:00 a.m. This maintenance will have the following impact:
Students:
Staff/Faculty:
System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also be unavailable. NTP, mail relay, and DNS requests between and from outside each datacenter will be unavailable. This would be across both Students and Faculty/Staff.
System updates can be found at: http://status.mnscu.edu/.
This has been completed.
Due to enterprise system maintenance starting at 7:00 a.m. on Sunday, April 10, 2016, ISRS/eServices applications will be unavailable or reduced. Systems are expected to be fully available by 9:00 a.m.
STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows: submit an application, search/register/pay for classes, and other eServices functions.
STAFF/FACULTY IMPACT: Faculty and administrative web applications will be affected, including eServices, eTimesheet, faculty portal, etc. ISRS Uniface Client/Server and ISRS Batch Processing for the Northern region institutions will also be impacted.
System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also not be available.
System updates can be found at: http://status.mnscu.edu/.
Service interruption that was experienced earlier today has been resolved and the service desk portal has been restored.
This has been completed.
Due to enterprise system maintenance starting at 7:00 a.m. on Sunday, November 29, 2015, ISRS/eServices applications will be unavailable. Systems are expected to be fully available by 8:00 a.m.
STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows: submit an application, search/register/pay for classes, and other eServices functions.
STAFF/FACULTY IMPACT: Faculty and administrative eServices applications will be affected, including web registration, class schedule, web grades, web payment, student housing, etc. System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will not be available.
System updates can be found at: http://status.mnscu.edu/.
REPORTED OPERATIONAL AND STABLE AT 12:00 PM ON 8/9.
eServices, StarID self-service, ISRS, and REPL are currently unavailable. This is being handled with the highest of priority--please retry later.
We will provide another update as soon as this is resolved.
This maintenance was completed at 7:40 a.m. on Sunday, June 28th..
MN.IT Services will be replacing MnSCU hub routers on Sunday, June 28th between the hours of 4:00 am and 12:00 pm.
This is disruptive maintenance which may result in intermittent Internet connectivity disruptions for both MnSCU data centers and all campuses during the maintenance window.
Affected services may include:
- ISRS
- D2L
- eServices
Status will be posted at http://status.mnscu.edu/
This maintenance has been completed.
Due to enterprise system maintenance starting at 7:00 a.m. on Sunday, February 8, 2015, ISRS/eServices applications and StarID self-service functions will be unavailable. Systems are expected to be fully available by 8:00 a.m.
STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows: submit an application, search/register/pay for classes, and other eServices functions, as well as use change/forgot StarID password or manage profile via the StarID Self-Service page at starid.mnscu.edu.
STAFF/FACULTY IMPACT: Faculty and administrative eServices applications will be affected, including web registration, class schedule, web grades, web payment, student housing, etc. System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will not be available.
System updates can be found at: http://status.mnscu.edu/.
We are experiencing an intermittent issue that is affecting ISRS eServices web applications. Our staff continues to be focused on the issue as our highest priority.
The issues have been resolved and all applications have returned to normal functions. Please communicate with the helpdesk if you are still experiencing issues on your campus. Since 10:20 PM Thursday, we have been experiencing an intermittent issue that is affecting ISRS eServices web applications. Our staff continues to be focused on the issue as our highest priority.
MAINTENANCE HAS BEEN COMPLETED.
Due to enterprise system maintenance starting at 7:00 am on Sunday, December 14, 2014, ISRS/eServices applications and StarID self-service functions will be unavailable. Systems are expected to be fully available by 10:00 am.
STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows: submit an application, search/register/pay for classes, and other eServices functions, as well as use change/forgot StarID password or manage profile via the StarID Self-Service page at starid.mnscu.edu.
STAFF/FACULTY IMPACT: Faculty and administrative eServices applications will be affected, including web registration, class schedule, web grades, web payment, student housing, etc. System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, Student Payroll, EPM11, and data warehouse services will not be available.
System updates can be found at: http://status.mnscu.edu/.
UPDATE AT 12:20 PM: The issues have been resolved and all enterprise services are running normally.
STUDENTS: Registration, payment, drop/add, Financial Aid and other applications may be slow or intermittently unavailable due to database issues.
STAFF: Since 10:27 AM this morning, we have experienced an issue that is affecting ISRS Uniface and web applications, such as Admissions, Web Registration, Curriculum, Finance, Financial Aid, eApplication, eServices and related applications. EMS is also impacted by this issue.
There is also a reported issue with access to the StarID Self-Service page that is related.
Our staff continue to be focused on the issue as our highest priority.
This has been completed.
Due to enterprise system maintenance starting at 5:00 am on Sunday, July 27, 2014, ISRS/eServices applications, as well as StarID self-service functions will be unavailable.
The system is expected to be fully available by 5:30 am.
System updates can be found at: http://status.mnscu.edu/.
2:15PM: The planned maintenance is complete and all services are operational.
Due to enterprise system maintenance starting at 8:00 am on Sunday, June 1, 2014, ISRS/eServices applications, as well as all StarID self-service functions will be unavailable. The system is expected to be fully available by 3:00 pm.
STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows: submit applications, search for classes, register, pay for classes, or change StarID password. Other activities may be impacted, as well.
STAFF/FACULTY IMPACT: All student, faculty, and administrative applications will be affected, including eServices (web registration, class schedule, web grades, web payment, student housing, etc.). System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, Student Payroll, EPM 11 reporting, campus CAP server connectivity, etc., will not be available.
StarID-authenticated applications, such as Desire2Learn, will not be affected by this maintenance.
System updates can be found at: http://status.mnscu.edu/.
On Sunday, March 9, from 6:00-10:00 a.m., there is planned maintenance affecting StarID self-service. During this time, StarID activation and StarID password resets will be unavailable.
Using StarID to log in to services such as D2L, eServices, and campus applications will not be affected by this maintenance.
On February 6, 2013 there was a brief outage in service with the EMS application. Root cause was identified and service was restored at 7:58am. We apologize for not posting an announcement at the time that the incident occurred and for any inconvenience this may have caused. Thank you for your patience.
All Enterprise Systems are online and operational.
Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).
All Enterprise Systems are online and operational.
Please report any issues to the MNSCU Helpdesk at https://itsmnscu.custhelp.com or 877-GO MNSCU (877-466-6728).
At approximately 9:40 am, we began experiencing intermittent issues/interruptions with ISRS services. We apologize for any inconvenience this is causing. We will continue to troubleshoot the issue and update this page as soon as we have more information. Thank you for your patience at this time.
Update: We are pleased to announce the stalling issues that you have been experiencing this morning have now been resolved. Please log out of all ISRS sessions and log back in to make sure you are running the newest version of ISRS.
Hyperion Reporting Services and Resource 25 will be unavailable on Sunday, February 10, 2013 from 7:00 AM – Noon. System and infrastructure maintenance will be performed during this time. We appreciate your patience and apologize for any inconvenience this may cause.
System status will be posted at http://status.mnscu.edu/
