Service Status

Scheduled Disruptive Maintenance: Friday, 11/16/18 6:00PM to Sunday, 11/18/18 Noon

ISRS and eServices will be unavailable for scheduled maintenance beginning at 6:00 p.m. on Friday, November 16. ISRS and eServices will be completely unavailable during this time - please plan your work schedules accordingly. All services are expected to be restored by Noon on Sunday, November 18.

D2L and other applications that pull information from ISRS will still be available, however, they will be not be interfacing with ISRS, which includes options to reset StarID password that requires verifying Social Security Number (SSN). StarID passwords can still be reset using "I know my email address" or if current StarID password is known, selecting "Sign in to Profile."

Posted at 05:30 PM in CAREERwise Education, D2L Brightspace, EMS, eServices, General, ISRS |

01/25/2018

1/25/2018: College Search Service Restored at 1:00 p.m.

College Search is currently unavailable. Thank you for your patience while system administrators work to determine the root cause and restore the service.

 The service was fully restored 1/25/2018 at 1:00 p.m.

Posted at 01:00 PM in eServices, General, ISRS, MnSCU.edu | | Comments (0)

12/10/2017

12/10/2017 10:05PM: System Login Issues Reported [Services Restored at 11:35PM]

Several system login issues have been reported since approximately 10:05 p.m. This includes, but is not limited to D2L, eServices, and starid.minnstate.edu.
System managers are working on the problem. Please try back again later.

Incident level: CRITICAL

SERVICES WERE FULLY RESTORED APPROXIMATELY 11:35 PM ON SUNDAY, 12/10/17.

Posted at 11:35 PM in D2L Brightspace, eServices, General | | Comments (0)

04/18/2017

EDC4 Maintenance Scheduled - Tuesday, 4/18/2017 - 4-6 AM [Completed 6 AM]

    This maintenance was completed successfully at 6 AM.

The system office Enterprise Network Services with MNIT Services will be performing maintenance on the edge network switches at the EDC4 data   center on Tuesday April 18th,2017 between 4:00 AM and 6:00 AM. During this maintenance window, there is potential for a brief interruption of    enterprise services.

We apologize for any inconvenience this may cause.

Posted at 07:03 AM in CAREERwise Education, D2L Brightspace, EMS, eServices, General, ISRS, MnSCU.edu, Network |

12/16/2016

12/16/2016 - ISRS, including eServices and REPL has been restored [7:00 p.m. 12/16/16]

7:00p.m., Friday, 12/16/2016:

ISRS functionality, including eServices, eTimesheet, and REPL has been restored to normal operation. All production batch jobs are back to their normal scheduled times.

Thank you for your patience while this Severity 1, critical priority incident was resolved.

 

Previous messages posted at 7:30 a.m, Noon, and 3:00 p.m. on Friday, 12/16/2016: ISRS, including eServices and REPL, is currently unavailable. We are working to restore as quickly as possible. We appreciate your patience during this time, and will update this message when systems are restored.

Posted at 07:00 PM in eServices, General, ISRS |

11/23/2016

Disruptive Maintenance - Sunday, November 27, 2016 from 4:30–9:00 AM [Completed at 7:30 AM]

Maintenance was completed at 7:30 a.m. and all systems are back online.

 

Due to maintenance being performed on access networks at both enterprise data centers, all enterprise services will be unavailable beginning at 4:30 am on Sunday, November 27, 2016. Services are expected to be fully restored by 9:00 a.m.  This maintenance will have the following impact:

Students:

  • eServices (ability to search/register/pay for classes, submit an application, etc.)
  • D2L Brightspace (ability to log in to this application)
  • StarID maintenance (ability to change password, activate, find out StarID, or sign in to profile)
  • rSchoolToday
  • IT Service Desk Portal (ability to submit a service request via the portal at servicedesk.mnscu.edu)

Staff/Faculty:

  • eServices, including Faculty Administration Application
  • eTimesheet
  • D2L Brightspace
  • StarID maintenance (ability to change password, activate, find out StarID, or sign in to profile)
  • rSchoolToday
  • New virtual network access (active connections should not be impacted) for system office virtual desktop infrastructure (VENUS.mnscu.edu)
  • EPM 11
  • Management Reports
  • CAREERWise
  • Program Navigator
  • EMS
  • MoveItSecurely
  • ISRS Uniface client/server, and ISRS web applications
  • eProcurement
  • ISRS batch processing
  • IT Service Desk Portal (ability to submit a service request via the portal at servicedesk.mnscu.edu)

System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also be unavailable. NTP, mail relay, and DNS requests between and from outside each datacenter will be unavailable. This would be across both Students and Faculty/Staff.

System updates can be found at:  http://status.mnscu.edu/.

 

Posted at 11:21 AM in CAREERwise Education, EMS, eServices, General, ISRS, Network, Security |

04/10/2016

Scheduled Maintenance: Sunday, April 10, 2016 7:00-9:00 am [Completed]

This has been completed.

Due to enterprise system maintenance starting at 7:00 a.m. on Sunday, April 10, 2016, ISRS/eServices applications will be unavailable or reduced.  Systems are expected to be fully available by 9:00 a.m.

STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows:  submit an application, search/register/pay for classes, and other eServices functions.

STAFF/FACULTY IMPACT: Faculty and administrative web applications will be affected, including eServices, eTimesheet, faculty portal, etc.  ISRS Uniface Client/Server and ISRS Batch Processing for the Northern region institutions will also be impacted.

System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will also not be available.                                                                                                                                                                          

System updates can be found at:  http://status.mnscu.edu/.

Posted at 10:00 AM in eServices, General |

01/31/2016

Service Desk Portal Service Restored - Sunday, 1/31/16

Service interruption that was experienced earlier today has been resolved and the service desk portal has been restored.

Posted at 09:29 AM in D2L Brightspace, eServices, General, ISRS, MnSCU.edu |

11/29/2015

2015-11-29 7-8AM Planned System Maintenance [Completed]

This has been completed.

Due to enterprise system maintenance starting at 7:00 a.m. on Sunday, November 29, 2015, ISRS/eServices applications will be unavailable.  Systems are expected to be fully available by 8:00 a.m. 

STUDENT IMPACT: During this time, some of the activities students will not be able to perform are as follows:  submit an application, search/register/pay for classes, and other eServices functions.

STAFF/FACULTY IMPACT: Faculty and administrative eServices applications will be affected, including web registration, class schedule, web grades, web payment, student housing, etc.  System databases and applications such as APPL, HR-SCUPPS, Finance, Accounting, Student Housing, and Student Payroll will not be available.

System updates can be found at:  http://status.mnscu.edu/.

Posted at 07:50 AM in eServices, ISRS |

08/09/2015

[Stable at 12:00 p.m. 8/9/2015] Informational Alert: 8/9/2015 - Reported/Known Issues

REPORTED OPERATIONAL AND STABLE AT 12:00 PM ON 8/9.

eServices, StarID self-service, ISRS, and REPL are currently unavailable.  This is being handled with the highest of priority--please retry later.

We will provide another update as soon as this is resolved.

Posted at 01:01 AM in eServices, General, ISRS |

06/28/2015

Disruptive Maintenance: Sunday, June 28th 2015 (4:00 am – 12:00 pm) [Completed at 7:40 a.m.]

This maintenance was completed at 7:40 a.m. on Sunday, June 28th..

MN.IT Services will be replacing MnSCU hub routers on Sunday, June 28th between the hours of 4:00 am and 12:00 pm.

This is disruptive maintenance which may result in intermittent Internet connectivity disruptions for both MnSCU data centers and all campuses during the maintenance window.

Affected services may include:

-          ISRS

-          D2L

-          eServices

 Status will be posted at http://status.mnscu.edu/

Posted at 08:40 AM in D2L Brightspace, EMS, eServices, General, ISRS, MnSCU.edu |

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