This maintenance has been completed.

Due to planned and previously-announced service maintenance, many Minnesota State student, faculty/staff, and administrative applications will be unavailable.

The Minnesota State Enterprise Network Services team will be upgrading firewalls at the EDC4 data center Sunday, July18th, 2021.  There will be service interruptions during the planned upgrade window. 

Upgrade Window

Start:               Sunday, July 18^th, 2021 | 3:00 A.M

End:                 Sunday, July 18^th, 2021 | 10:00 A.M

Action Required

If you have any workloads that only point to a single name/IP for a core service such as DNS, NTP, Syslog, and Mail, you may want  to change the setting to the EDC6 equivalent to avoid loss of that service during the EDC4 firewall upgrade as shown below:

• EDC6 core services: <DNS>= ns1.mnstate.us [199.17.241.241], <NTP> = ntp1.mnstate.us [199.17.241.240], <SYSLOG> = woodcutter.svc.mnstate.us [172.17.53.9], and <MAIL> = either mailhost2.svc.mnstate.us [199.17.241.244] -or- mailhost.svc.mnstate.us (which will point to the same IP as mailhost2 during the transition)

Impacted Services 

• All ISRS Uniface and web screens and reports
• DARS/uAchieve
• Interfaces between ISRS and D2L Brightspace
• Interfaces between ISRS and StarRez
• StarID data verification for password reset, activation, etc.

Student Impact:

• eServices
• Course registration/drops
• Course wait listing
• Financial aid (Aid Application and Status, Award Notification, College Financing Plans, Estimated Awards) 
• Grades 
• Student online bill pay 
• uAchieve/DARS (Degree Audit Reporting Service) 
• Unofficial transcript 
• Universal Application for Admission 
• StarID Self Service (starid.minnstate.edu) 
• StarRez – Student Housing 
• Zoom (for users attempting to sign in for the first time)
  
• EMS BookIT

Faculty/Staff Impact:

• College Search App 
• EMS BookIT
• Employee Home 
• eServices (Faculty) 
  (Advisee lists, ARSA, Class lists, Curriculum Management/Term Course, eTranscripts, Grades, Graduate Follow-up Survey, International Student, Last dates of attendance, Registration edit overrides, Student Academic Progress SAP, Student Disability Services, Student Records, Student Registration, Wait list reports)  
• eTimesheet/Time and Leave Reporting 
• Faculty Application 
• Faculty Workload Management (FWM) 
• Finance (Accounting, Accounts Payable, Accounts Receivable, Budget Planning, Consumable Inventory, Cost Allocation, Equipment, Student Payroll) 
• Financial Aid (Child Care Grant, Clearinghouse, EFC calc, FASTER, ISIR LOAD, Minnesota Grant reporting, R2T4, Repeatable Course Maintenance, SAIG Portal) 
• HR Campus 
• HR Intake Process* (*new employee/new non-employee with no StarID) 
• LADE 
• Marketplace/Purchasing 
• Organizational Maintenance 
• Scheduled batch jobs* (*jobs will be rescheduled to start after services have been fully restored) 
• SCUPPS –Human resources app
• Security Administration 
• StarID (Self Service and Admin tool) 
• StarRez – Student Housing 
• Student (ARSA, Curriculum Management/Term Course, eTranscript, Graduate Follow-up Survey, International Student, Registration Edit, Student Academic Progress/SAP, Student Disability Services, Student Records, Student Registration, Registration Edit) 
• Tuition Waiver 
• Visiting Student Course Registration
• Zoom (for users attempting to sign in for the first time)

Non-Impacted Services

• REPL- operational support access/management
• EPM11
• CMS systems (Cascade Server)  
• D2L Brightspace 
• Minnesota State IT Service Desk Web Portal 
• Minnesota State public websites 
• Minnesota State SharePoint sites 
• Office 365 (email, calendars, online Office applications, OneDrive, Skype for Business, Teams) 
• rSchoolToday

Maintenance Background  

Data center firewalls are approaching their End of Life/End of Support and will be upgraded to maintain a secure and stable environment.  The above Enterprise services will be down during the scheduled firewall upgrade window.