All enterprise services are online and operational.
If you are experiencing issues, please submit a ticket at servicedesk.minnstate.edu, and enter your StarID and password. If you either cannot log in with your StarID, or do not have a StarID, please call for assistance 1-877-466-6728 [Mon-Thu 7:30am-10pm, Fri-Sat 7:30am-6pm, Sun 1:30-10pm].
The issues reported earlier today, 5/14, have been resolved.
We are aware of issues with eServices, ISRS, and the StarID Administrative application. There have also been issues reported with StarID functionality.
Students may not be able to log into eServices to view grades, submit applications, search for classes, register, or pay for classes.
Staff may not be able to log into ISRS Uniface/web applications or Employee Home. Faculty may not be able to log in to post grades or use Employee Home.
We are working to identify and resolve these issues as soon as possible.
This was reported resolved at 12:40 PM.
There are currently service issues reported with several enterprise services including, but not limited to ISRS, D2L, and StarID. Staff are working to identify and resolve as quickly as possible. More information will be provided as it is known.
D2L Brightspace is currently available and running normally.
Please report any D2L Brightspace issues to the Minnesota State IT Service Desk at servicedesk.minnstate.edu or call 1-877-466-6728.
The scheduled maintenance was completed at 1:30 p.m. on Saturday, November 17, 2018.
ISRS and eServices will be unavailable for scheduled maintenance beginning at 6:00 p.m. on Friday, November 16. ISRS and eServices will be completely unavailable during this time - please plan your work schedules accordingly. All services are expected to be restored by Noon on Sunday, November 18.
D2L and other applications that pull information from ISRS will still be available, however, they will be not be interfacing with ISRS, which includes options to reset StarID password that requires verifying Social Security Number (SSN). StarID passwords can still be reset using "I know my email address" or if current StarID password is known, selecting "Sign in to Profile."
D2L QA will be unavailable from 8:00 a.m. on Tuesday, June 26, 2018 for approximately 48 hours for a QA refresh.
The D2L Production environment will be unavailable from 1:00 a.m. to 8:00 a.m. on Sunday, June 24, 2018 for scheduled maintenance. During this time users will encounter a maintenance page.
The maintenance is expected to take 4-6 hours, so it is likely that the sites will become available prior to 7 am. This maintenance period is required in order to fulfill a request by Minnesota State to add two new sites to our environment.
D2L Brightspace is unavailable to users. D2L is currently investigating the cause of this issue.
Incident level: CRITICAL
UPDATE: D2L access restored as of 9:21 PM
D2L QA will be unavailable from 6:00 a.m. to 8:00 a.m. on Friday, June 8, 2018 to prepare for the QA move to the cloud.
Status Update: As of 1:42 PM Saturday, June 2, all D2L Brightspace sites are up and available to users.
D2L will be unavailable to users from 8:00 PM on Friday, June 1 until approximately 2:00 PM on Saturday, June 2. During this time, D2L Brightspace will be upgraded to version 10.8.1, and will be migrated to cloud hosting. During the downtime, D2L Brightspace status will be posted here.
For more details about the migration to cloud hosting, see Knowledge Article #1896 at the D2L Support SharePoint site. Log in to the SharePoint site using StarID@minnstate.edu as username, and your StarID password.
Status Update: As of 10:30 PM Friday, June 1, the migration and upgrade are proceeding on schedule.
Status Update: As of 9:00 AM Saturday, June 2, the migration and upgrade are about two hours behind schedule. The downtime duration has been adjusted accordingly.
D2L QA will be unavailable from 7:00 a.m. to 11:30 a.m. on Thursday, May 17, 2018 for a full refresh.
Any work that has been performed in QA since the last refresh (March 8, 2018) will be overwritten by the course data and files that exist in D2L Production as of May 17, 2018.
Note: This is a full refresh of data and files.
THIS WAS REPORTED AS RESOLVED AT 1:00 P.M. ON WEDNESDAY, 5/9/2018.
Some functions of starid.minnstate.edu and the StarID Administrative tool are currently experiencing issues.
We appreciate your patience while we work to determine the root cause and correct the
issue as quickly as possible.
D2L was temporarily unavailable at St Cloud State, Winona, DCTC, Southeast, MState, Southwest and Pine for 10-15 minutes.
All the sites were back online by 10:53 a.m.
Incident level: CRITICAL
D2L QA will be unavailable on Thursday, March 8, 2018 from 12:00 p.m. until approximately 3:30 p.m. for a full refresh.
Any work that has been performed in QA since the last refresh (February 22, 2018) will be overwritten by the course data and files that exist in D2L Production as of March 8, 2018.
Note: This is a full refresh of data and files.
D2L Brightspace will be updated to MR3v.5. This will fix the Equation Editor license expiration issue.
Note: The update will be deployed starting at 5:00 a.m. and little or no downtime will be required.
D2L Production was updated as of 7:50 am.
D2L QA will be unavailable on Thursday, February 22, 2018 from 10:30 a.m. until approximately 3:30 p.m. for a data refresh.
Any work that has been performed in QA since the last refresh (January 10, 2018) will be overwritten by the course data that exist in D2L Production as of February 22, 2018.
After the refresh, MR3v.5 will be deployed to QA. This will fix the Equation Editor license expiration issue.
Note: This is a partial refresh of data only. Files will not be refreshed until later.
College Search is currently unavailable. Thank you for your patience while system administrators work to determine the root cause and restore the service.
The service was fully restored 1/25/2018 at 1:00 p.m.
D2L QA will be unavailable on Tuesday, January 10, 2018 from 7:00 a.m. until approximately 12:30 p.m. for a refresh.
Any work that has been performed in QA since the last refresh (December 18, 2017) will be overwritten by the course data that exist in D2L Production as of January 9, 2018.
Note: This is a partial refresh of data only. Files will not be refreshed until next time.
MAINTENANCE WAS COMPLETED AT 10:30 AM - EPM 11 AND CAREERWISE SERVICES ARE BACK ONLINE.
The following system-wide services will be unavailable from approximately 5:00 AM on Saturday, January 6 until approximately 4:00 PM on Sunday, January 7, with affected services expected to be fully restored by that time.
This service interruption is the result of the University of Minnesota's Office of Information Technology (OIT) shutting down its main data center to perform necessary maintenance. We appreciate your understanding when this type of downtime affects access to our services.
D2L Production will be unavailable on Friday, December 29, 2017 from 6:00 a.m. until approximately 8:00 a.m. for deployment of MR3.
NOTE: This is a fixed version of the original MR3 that was previously deployed on November 28.
D2L Production was brought back online at 7:00 am.
D2L QA will be unavailable on Wednesday, December 27, 2017 from 1:00 p.m. until approximately 3:00 p.m. for re-deployment of MR3.
NOTE: This is a fixed version of the original MR3 that was previously deployed on November 28.
