All enterprise services are online and operational.

If you are experiencing issues, please submit a ticket at servicedesk.minnstate.edu, and enter your StarID and password. If you either cannot log in with your StarID, or do not have a StarID, please call for assistance 1-877-466-6728 [Mon-Thu 7:30am-10pm, Fri-Sat 7:30am-6pm, Sun 1:30-10pm].

RESOLVED AT 10:00 PM ON THURSDAY, 7/30/2020.

Reports have been received of a technical issue with D2L, which is currently being investigated. Students will be able to complete exams after this issue is resolved.

Thank you for your patience.

In follow up to the previously-announced service outage, ISRS and eServices enterprise systems are now fully restored and online.

Thank you for your patience and support during this time.

[This was completed at 7:30am on Sunday, 7/12.]

In order to complete maintenance activities on the REPL and PT databases, the Oracle and DBA Team announced that these two databases will be not be available during the maintenance window of 6pm Saturday, July 11th through 8am Sunday July 12th. A message will be posted when maintenance has been completed.

We apologize for any inconvenience this may cause.

There is an issue with replication of production data to the REPL database; updates are occurring. Thank you for your patience.

This appears to have been resolved by 9:00 p.m. on Monday, 4/20/2020.

This is to advise that issues have been reported with REPL data not being current.

We are beginning to see data synchronization progressing as a result of corrective actions taken thus far.

We expect REPL data to be completely updated by 6:00 pm

STATUS UPDATED:  2/18/2020  7:11 pm

We have been made aware that the issue reported with eServices has been resolved.

We are aware of an issue being reported with eServices which is affecting Registration. We are working to resolve this as quickly as possible.

Thank you.

[UPDATE: The critical system-wide outage was resolved at 3:26 AM on December 26, 2019.]

We continue to experience a critical system-wide outage which is affecting all services, including D2L

Our technical teams continue working on resolution.  ETA on resolution is 2 a.m. on Thursday, 12/26.

UPDATED:  10:49 pm - 12/25/19

Reported resolved at 11:44 PM on November 19, 2019

Microsoft 365 Service health status

The enterprise ISRS application is currently experiencing back-end batch processing issues that will impact many interfaces and back end data processing.

Support staff are working to restore batch processing services

Due to required system maintenance, many Minnesota State student, faculty, and administrative applications will be unavailable.

Impacted Services 

• All ISRS Uniface and web screens and reports
• DARS/uAchieve
• Interfaces between ISRS and D2L Brightspace
• Interfaces between ISRS and StarRez
• StarID data verification for password reset, activation, etc.

Student Impact:

• eServices
• Course registration/drops
• Course wait listing
• Degree audit reporting service (DARS) 
• Financial aid
• Grades
• Student Housing - StarRez
• Unofficial transcript 
• Universal Application for Admission

Faculty/Staff impact:

• Employee Home/eTimesheet
• Faculty Application
• Faculty Workload (FWM)
• Finance (Accounting, Accounts Payable, Accounts Receivable, Consumable Inventory, Cost Allocation, Equipment, Student Payroll)
• Financial Aid (Clearinghouse reporting, EFC calc, FASTER, ISIR load, Minnesota Grant reporting)
• HR Campus/new employee intake process
• LADE (Local Application Development Environment)
• Purchasing/Marketplace
• Scheduled batch jobs will not run during this down time, but will resume their normal run schedule after services have been fully restored
• SCUPPS
• Security Administration
• Student (ARSA, Curriculum Management/Term Course, eTranscript, Graduate Follow-up Survey, International Student, Registration Edit, Student Academic Progress/SAP, Student Disability Services, Student Housing - StarRez, Student Records, Student Registration, Registration Edit)
• Time and Leave Reporting
• Tuition Waiver
• DARS/uAchieve

Non-Impacted Services 

• CMS systems (Cascade Server)
• D2L Brightspace
• EMS
• Minnesota State IT Service Desk Portal (Cherwell)
• Minnesota State public websites
• Minnesota State SharePoint sites
• Office 365 email, calendars, OneDrive, Skype for Business
• rSchoolToday
• REPL/EPM 11

There are reported issues with ISRS - we are working to resolve as quickly as possible.

In addition, Office 365 single tenant is currently experiencing outbound email issues. Inbound and email within tenant still works. We are currently working with Microsoft to resolve the issue

Due to required system maintenance, many Minnesota State student, faculty, and administrative applications will be unavailable.

Impacted Services 

• All ISRS Uniface and web screens and reports
• DARS/uAchieve
• Interfaces between ISRS and D2L Brightspace
• Interfaces between ISRS and StarRez
• StarID data verification for password reset, activation, etc.

Student Impact:

• eServices
• Course registration/drops
• Course wait listing
• Degree audit reporting service (DARS) 
• Financial aid
• Grades
• Student Housing - StarRez
• Unofficial transcript 
• Universal Application for Admission

Faculty/Staff impact:

• Employee Home/eTimesheet
• Faculty Application
• Faculty Workload (FWM)
• Finance (Accounting, Accounts Payable, Accounts Receivable, Consumable Inventory, Cost Allocation, Equipment, Student Payroll)
• Financial Aid (Clearinghouse reporting, EFC calc, FASTER, ISIR load, Minnesota Grant reporting)
• HR Campus/new employee intake process
• LADE (Local Application Development Environment)
• Purchasing/Marketplace
• Scheduled batch jobs will not run during this down time, but will resume their normal run schedule after services have been fully restored
• SCUPPS
• Security Administration
• Student (ARSA, Curriculum Management/Term Course, eTranscript, Graduate Follow-up Survey, International Student, Registration Edit, Student Academic Progress/SAP, Student Disability Services, Student Housing - StarRez, Student Records, Student Registration, Registration Edit)
• Time and Leave Reporting
• Tuition Waiver
• DARS/uAchieve

Non-Impacted Services 

• CMS systems (Cascade Server)
• D2L Brightspace
• EMS
• Minnesota State IT Service Desk Portal (Cherwell)
• Minnesota State public websites
• Minnesota State SharePoint sites
• Office 365 email, calendars, OneDrive, Skype for Business
• rSchoolToday
• REPL/EPM 11