Service Status

Scheduled Disruptive Maintenance: Friday, 11/16/18 6:00PM to Sunday, 11/18/18 Noon

ISRS and eServices will be unavailable for scheduled maintenance beginning at 6:00 p.m. on Friday, November 16. ISRS and eServices will be completely unavailable during this time - please plan your work schedules accordingly. All services are expected to be restored by Noon on Sunday, November 18.

D2L and other applications that pull information from ISRS will still be available, however, they will be not be interfacing with ISRS, which includes options to reset StarID password that requires verifying Social Security Number (SSN). StarID passwords can still be reset using "I know my email address" or if current StarID password is known, selecting "Sign in to Profile."

Posted at 05:30 PM in CAREERwise Education, D2L Brightspace, EMS, eServices, General, ISRS |

10/31/2018

D2L Brightspace System Status

D2L Brightspace is currently available and running normally.

Please report any D2L Brightspace issues to the Minnesota State IT Service Desk at servicedesk.minnstate.edu or call 1-877-466-6728.

Posted at 03:00 PM in D2L Brightspace | | Comments (0)

D2L Brightspace - Automated Notifications Delayed [Resolved]

Starting on October 30th, automated email and text notifications are being delayed.  As a result, you may not receive a notification for 8 or more hours after the scheduled delivery time.  The System Office D2L Support team is working with D2L to resolve the issue.

Resolved: 10/31/2018 3pm

Posted at 09:03 AM in D2L Brightspace | | Comments (0)

08/27/2018

D2L Brightspace My Courses widget not working

Monday, August 27, 2018   8:44 PM

D2L Brightspace is currently available but the My Courses widget is not responding.  Use the Course Selector button (waffle icon) on the navigation bar to access courses until D2L can resolve the issue.

Please report any D2L Brightspace issues to the Minnesota State IT Service Desk at servicedesk.minnstate.edu or call 1-877-466-6728.

UPDATE:  Issue resolved by 10:00 PM

Posted at 09:26 PM in D2L Brightspace | | Comments (0)

06/26/2018

2018-06-26 08:00 - 2018-06-28 08:00 QA Unavailable

D2L QA will be unavailable from 8:00 a.m. on Tuesday, June 26, 2018 for approximately 48 hours for a QA refresh. 

 

Posted at 08:00 AM in D2L Brightspace | | Comments (0)

06/20/2018

2018-06-24 01:00-08:00 - D2L Brightspace Unavailable

The D2L Production environment will be unavailable from 1:00 a.m. to 8:00 a.m. on Sunday, June 24, 2018 for scheduled maintenance.   During this time users will encounter a maintenance page.

The maintenance is expected to take 4-6 hours, so it is likely that the sites will become available prior to 7 am. This maintenance period is required in order to fulfill a request by Minnesota State to add two new sites to our environment. 

 

Posted at 11:49 AM in D2L Brightspace | | Comments (0)

06/14/2018

2018-06-14 D2L Brightspace Unavailable 9:08 PM

D2L Brightspace is unavailable to users.  D2L is currently investigating the cause of this issue. 

Incident level: CRITICAL

UPDATE:  D2L access restored as of 9:21 PM

Posted at 09:21 PM in D2L Brightspace | | Comments (0)

06/07/2018

2018-06-08 06:00-08:00 QA Unavailable

D2L QA will be unavailable from 6:00 a.m. to 8:00 a.m. on Friday, June 8, 2018 to prepare for the QA move to the cloud. 

 

Posted at 02:14 PM in D2L Brightspace | | Comments (0)

06/01/2018

2018-06-01 20:00 (8PM) - 2018-06-02 14:00 (2PM) D2L Brightspace Unavailable for Cloud Migration and Upgrade to 10.8.1

Status Update:  As of 1:42 PM Saturday, June 2, all D2L Brightspace sites are up and available to users.

D2L will be unavailable to users from 8:00 PM on Friday, June 1 until approximately 2:00 PM on Saturday, June 2. During this time, D2L Brightspace will be upgraded to version 10.8.1, and will be migrated to cloud hosting. During the downtime, D2L Brightspace status will be posted here.

For more details about the migration to cloud hosting, see Knowledge Article #1896 at the D2L Support SharePoint site. Log in to the SharePoint site using StarID@minnstate.edu as username, and your StarID password.

Status Update:  As of 10:30 PM Friday, June 1, the migration and upgrade are proceeding on schedule.

Status Update:  As of 9:00 AM Saturday, June 2, the migration and upgrade are about two hours behind schedule. The downtime duration has been adjusted accordingly.

 

Posted at 09:10 AM in D2L Brightspace | | Comments (0)

05/10/2018

2018-05-17 07:00-11:30 D2L QA Unavailable for Full Refresh

D2L QA will be unavailable from 7:00 a.m. to 11:30 a.m. on Thursday, May 17, 2018 for a full refresh. 

Any work that has been performed in QA since the last refresh (March 8, 2018) will be overwritten by the course data and files that exist in D2L Production as of May 17, 2018.

Note: This is a full refresh of data and files.

Posted at 09:02 AM in D2L Brightspace | | Comments (0)

05/09/2018

5/9/2018 - [RESOLVED] StarID Self Service/StarID Administrative Tool Experiencing Issues

THIS WAS REPORTED AS RESOLVED AT 1:00 P.M. ON WEDNESDAY, 5/9/2018.

Some functions of starid.minnstate.edu and the StarID Administrative tool are currently experiencing issues.

            We appreciate your patience while we work to determine the root cause and correct the
            issue as quickly as possible.

Posted at 01:00 PM in General | | Comments (0)

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