All enterprise services are online and operational.
Please report any issues to the Minnesota State IT Service Desk at servicedesk.minnstate.edu or call 1-877-466-6728.
Service Status
11/19/2018
2018-11-19 Enterprise Service Issues Reported [RESOLVED]
This was reported resolved at 12:40 PM.
There are currently service issues reported with several enterprise services including, but not limited to ISRS, D2L, and StarID. Staff are working to identify and resolve as quickly as possible. More information will be provided as it is known.
11/17/2018
D2L Brightspace System Status
D2L Brightspace is currently available and running normally.
Please report any D2L Brightspace issues to the Minnesota State IT Service Desk at servicedesk.minnstate.edu or call 1-877-466-6728.
Scheduled Disruptive Maintenance [COMPLETED]: Friday, 11/16/18 6:00PM to Sunday, 11/18/18 Noon
The scheduled maintenance was completed at 1:30 p.m. on Saturday, November 17, 2018.
ISRS and eServices will be unavailable for scheduled maintenance beginning at 6:00 p.m. on Friday, November 16. ISRS and eServices will be completely unavailable during this time - please plan your work schedules accordingly. All services are expected to be restored by Noon on Sunday, November 18.
D2L and other applications that pull information from ISRS will still be available, however, they will be not be interfacing with ISRS, which includes options to reset StarID password that requires verifying Social Security Number (SSN). StarID passwords can still be reset using "I know my email address" or if current StarID password is known, selecting "Sign in to Profile."
10/31/2018
08/27/2018
06/26/2018
2018-06-26 08:00 - 2018-06-28 08:00 QA Unavailable
D2L QA will be unavailable from 8:00 a.m. on Tuesday, June 26, 2018 for approximately 48 hours for a QA refresh.
06/20/2018
2018-06-24 01:00-08:00 - D2L Brightspace Unavailable
The D2L Production environment will be unavailable from 1:00 a.m. to 8:00 a.m. on Sunday, June 24, 2018 for scheduled maintenance. During this time users will encounter a maintenance page.
The maintenance is expected to take 4-6 hours, so it is likely that the sites will become available prior to 7 am. This maintenance period is required in order to fulfill a request by Minnesota State to add two new sites to our environment.
06/14/2018
2018-06-14 D2L Brightspace Unavailable 9:08 PM
D2L Brightspace is unavailable to users. D2L is currently investigating the cause of this issue.
Incident level: CRITICAL
UPDATE: D2L access restored as of 9:21 PM
06/07/2018
2018-06-08 06:00-08:00 QA Unavailable
D2L QA will be unavailable from 6:00 a.m. to 8:00 a.m. on Friday, June 8, 2018 to prepare for the QA move to the cloud.
06/01/2018
2018-06-01 20:00 (8PM) - 2018-06-02 14:00 (2PM) D2L Brightspace Unavailable for Cloud Migration and Upgrade to 10.8.1
Status Update: As of 1:42 PM Saturday, June 2, all D2L Brightspace sites are up and available to users.
D2L will be unavailable to users from 8:00 PM on Friday, June 1 until approximately 2:00 PM on Saturday, June 2. During this time, D2L Brightspace will be upgraded to version 10.8.1, and will be migrated to cloud hosting. During the downtime, D2L Brightspace status will be posted here.
For more details about the migration to cloud hosting, see Knowledge Article #1896 at the D2L Support SharePoint site. Log in to the SharePoint site using StarID@minnstate.edu as username, and your StarID password.
Status Update: As of 10:30 PM Friday, June 1, the migration and upgrade are proceeding on schedule.
Status Update: As of 9:00 AM Saturday, June 2, the migration and upgrade are about two hours behind schedule. The downtime duration has been adjusted accordingly.
